Payment Terms

Payment Policy

Welcome to Katois. We aim to provide a secure and reliable payment experience for all customers.

1. Accepted Payment Methods

We accept the following payment methods through secure third-party payment providers:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and Maestro

• Digital Wallets: Apple Pay, Google Pay, and Shop Pay

2. Secure Payment Processing

All transactions are processed securely.

• Payments are handled through certified payment providers compliant with PCI DSS standards

• All payment data is encrypted using SSL (Secure Socket Layer) technology

• We do not store or have direct access to your full payment details

3. Currency

All prices on our website are displayed in US Dollars (USD).

If you are purchasing from outside the United States, your bank or payment provider may apply currency conversion fees.

4. Order Confirmation

After placing an order, you will receive a confirmation email with your order details.

Please note:
Order confirmation does not indicate that your order has been shipped. Shipping confirmation will be sent separately.

5. Payment Verification

To prevent fraud and ensure secure transactions:

• Billing information must match your payment method

• Orders may be subject to verification checks

If there is an issue with your payment, your order may be delayed or canceled.

6. Failed or Declined Payments

If your payment is declined:

• Please verify your payment details

• Contact your bank or payment provider

• Try an alternative payment method

7. Taxes

Applicable sales tax will be calculated at checkout based on your shipping address and local regulations.

8. Contact Information

If you have any questions about payments, please contact us:

Business Name: Katois
Email: hello@katois.com
Phone number: +44-9354474917
Address: 20WHITMOREWAY, HONITON, EX142GR, United Kingdom